Privacy Policy — How mnl63 Protects Your Data

1 Introduction and Scope

This Privacy Policy describes how mnl63 ("we," "us," "our," or "the Platform"), accessible at mnl63.cam, collects, uses, stores, shares, and protects personal data relating to players and visitors who access or use the mnl63 online gaming platform.

This Privacy Policy applies to all personal data processed by mnl63 in connection with your use of the mnl63 website, account registration, game participation, payment processing, customer support interactions, and all other services offered through the mnl63 platform. It applies regardless of whether you access mnl63 from a desktop browser, mobile browser, or any other device.

This Privacy Policy should be read alongside the mnl63 Terms & Conditions, which set out the broader contractual framework governing your use of the platform. Where this Privacy Policy uses terms defined in the Terms & Conditions, those definitions apply here as well.

mnl63 is committed to protecting the privacy of Filipino players and processing personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and all applicable issuances of the National Privacy Commission of the Philippines.

2 Data Controller Information

mnl63 is the data controller responsible for the personal data you provide when using the mnl63 platform. As data controller, mnl63 determines the purposes and means of processing your personal data.

mnl63 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with applicable Philippine data privacy law and for handling data subject inquiries and complaints. Contact details for the mnl63 Data Protection Officer are provided in Section 15 of this Privacy Policy.

Where mnl63 engages third-party service providers (such as payment processors, game software providers, or analytics services) to process personal data on its behalf, such providers act as data processors and are bound by data processing agreements that require them to process your data only on mnl63's instructions and in accordance with applicable data protection law.

3 Personal Data We Collect

mnl63 collects the following categories of personal data from players:

mnl63 does not collect special categories of sensitive personal information (such as biometric data, health data, or political opinions) unless specifically required for compliance purposes and with your explicit consent.

4 How We Collect Your Data

4.1 Information You Provide Directly

The majority of personal data mnl63 holds about you is information you provide directly during the following interactions: account registration (contact details, date of birth), KYC identity verification (government-issued ID documents), deposit and withdrawal processing (payment account details), customer support communications (any information you share when contacting our support team), and responsible gaming tool configuration (deposit limit preferences, self-exclusion requests).

4.2 Data Collected Automatically

When you access or use the mnl63 platform, certain technical and behavioral data is collected automatically through server logs, session tracking, and cookies. This includes your IP address, device and browser specifications, pages visited, time spent on each section of the platform, and game interaction data. This automatic collection is necessary for the secure operation of the platform, fraud prevention, and service quality monitoring.

4.3 Data from Third Parties

In certain circumstances, mnl63 may receive personal data about you from third parties, including: identity verification service providers used during the KYC process, payment processors confirming deposit and withdrawal transaction status, and fraud detection and anti-money laundering screening services. Data received from third parties is handled with the same standard of care as data collected directly from you.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its implementing regulations, mnl63 processes your personal data on the following legal bases:

• Contractual Necessity: Processing necessary to perform the contract between you and mnl63 — including account management, payment processing, and service delivery. Without this processing, we cannot provide the mnl63 service to you.
• Legal Obligation: Processing required to comply with Philippine legal obligations, including PAGCOR gaming regulations, Anti-Money Laundering Act (AMLA) requirements, tax obligations, and National Privacy Commission compliance.
• Legitimate Interests: Processing necessary for mnl63's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your privacy rights.
• Consent: Where mnl63 relies on your consent as the legal basis for processing (for example, optional marketing communications), you have the right to withdraw that consent at any time by contacting mnl63 customer support. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

6 How We Use Your Data

mnl63 uses the personal data we collect for the following specific purposes:

• Account Creation and Management: To register your mnl63 account, verify your identity, maintain your account profile, and process account-related requests such as password resets and contact detail updates.
• Payment Processing: To process GCash, PayMaya, BPI, BDO, Metrobank, and cryptocurrency deposits and withdrawals, verify payment account ownership, and maintain accurate financial records.
• Regulatory Compliance: To comply with PAGCOR licensing conditions, Anti-Money Laundering Act obligations, Know Your Customer requirements, and any other applicable Philippine regulatory requirements.
• Fraud Prevention and Security: To detect, prevent, and investigate fraudulent activity, unauthorized account access, multi-accounting, bonus abuse, money laundering, and other prohibited conduct on the mnl63 platform.
• Responsible Gaming: To monitor player behavior for indicators of problem gambling, administer deposit limits and self-exclusion arrangements, and provide appropriate responsible gaming interventions in accordance with mnl63's responsible gaming obligations.
• Customer Support: To respond to your queries, investigate complaints, and resolve disputes in relation to your mnl63 account and game play.
• Platform Improvement: To analyze aggregate, anonymized usage data to understand how Filipino players use the mnl63 platform and to improve game selection, user experience, and platform performance.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates, where you have provided consent or where permitted under applicable law. You may opt out of marketing communications at any time.

7 Data Sharing and Disclosure

mnl63 does not sell, rent, or trade your personal data to third parties. However, we may share your personal data with the following categories of recipients for the purposes described in this Privacy Policy:

• Payment Service Providers: GCash (GXI), PayMaya (Maya Bank), BPI, BDO, Metrobank, and cryptocurrency payment processors — solely for the purpose of processing your deposits and withdrawals.
• Game Software Providers: Licensed game providers (such as Jili Games, PG Soft, Pragmatic Play, Evolution Gaming) may receive session and wagering data necessary for game delivery and integrity verification.
• Identity Verification Services: Third-party KYC and identity verification providers used to confirm the accuracy of the identification documents you submit to mnl63.
• Fraud and AML Services: Anti-fraud and anti-money laundering screening service providers who process transaction and behavioral data to detect suspicious activity.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine regulatory bodies — where disclosure is required by law, court order, or regulatory mandate.
• Professional Advisors: Legal counsel, auditors, and compliance consultants engaged by mnl63, subject to professional confidentiality obligations.

All third parties with whom mnl63 shares personal data are required to handle that data in compliance with applicable Philippine data privacy law and mnl63's data processing standards.

8 Cookies and Tracking Technologies

The mnl63 platform uses cookies and similar tracking technologies to support platform functionality, enhance security, and analyze usage patterns. The following types of cookies are used:

• Strictly Necessary Cookies: Essential for the operation of the mnl63 platform, including session management, login authentication, and security functions. These cookies cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your preferences and settings, such as your preferred game lobby view and language settings, to provide a more personalized experience on return visits to mnl63.
• Analytical Cookies: Used to collect anonymized, aggregate data about how players navigate and use the mnl63 platform. This data helps mnl63 improve platform design and game selection for Filipino players. No personally identifiable information is contained in analytical cookie data.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized login attempts, and bot traffic on the mnl63 platform.

You may configure your browser settings to refuse cookies or to alert you when cookies are being sent. Please note that disabling strictly necessary cookies may prevent you from logging into or using the mnl63 platform correctly. mnl63 does not use third-party advertising cookies or cross-site tracking cookies.

9 Data Security Measures

mnl63 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and mnl63 servers.
• Encryption of sensitive data at rest, including payment account details and identity document data.
• Role-based access controls ensuring that mnl63 personnel can only access personal data on a need-to-know basis relevant to their job function.
• Multi-factor authentication requirements for mnl63 staff accessing systems that contain player personal data.
• Regular security vulnerability assessments and penetration testing of the mnl63 platform infrastructure.
• Intrusion detection and prevention systems monitoring for unauthorized access attempts around the clock.
• Formal incident response procedures for managing personal data breaches in accordance with NPC notification requirements.

While mnl63 takes all reasonable steps to secure your personal data, no method of transmission over the internet is completely secure. Players are reminded to protect their own account credentials and to follow the account security guidance provided in the mnl63 Terms & Conditions.

10 Data Retention

mnl63 retains personal data for the following periods, or as otherwise required by applicable Philippine law or regulatory mandate:

• Active Account Data: Retained for the duration of your active account relationship with mnl63, plus a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• KYC and Identity Documents: Retained for a minimum of five (5) years following the completion of KYC verification, in accordance with AMLA requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years following each transaction, in accordance with applicable Philippine tax and financial reporting requirements.
• Customer Support Records: Retained for three (3) years following the resolution of the relevant support case or complaint.
• Marketing Consent Records: Retained until consent is withdrawn and for a reasonable period thereafter to demonstrate compliance.
• Technical and Log Data: Retained for twelve (12) months from the date of collection, unless required for longer periods in connection with an active security investigation or legal proceeding.

Following expiry of the applicable retention period, personal data is securely deleted or anonymized using methods that prevent recovery or re-identification.

11 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 of the Philippines, you hold the following rights with respect to your personal data held by mnl63:

• Right to Be Informed: The right to be informed of how your personal data is being processed, as set out in this Privacy Policy.
• Right to Access: The right to request a copy of the personal data mnl63 holds about you and information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held about you by mnl63.
• Right to Erasure (Right to be Forgotten): The right to request deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected and no overriding legal basis exists for its continued retention.
• Right to Restriction of Processing: The right to request that mnl63 restrict the processing of your personal data in certain circumstances, such as where you contest its accuracy.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Object: The right to object to the processing of your personal data on the basis of legitimate interests or for direct marketing purposes.
• Right to Damages: The right to be indemnified for damages sustained as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.

To exercise any of these rights, please contact the mnl63 Data Protection Officer using the contact details provided in Section 15. mnl63 will respond to your request within thirty (30) days of receipt, unless the complexity of the request requires an extension, in which case you will be notified of the extended timeframe.

Please note that certain rights are subject to limitations where processing is required for legal compliance, fraud prevention, or the establishment, exercise, or defense of legal claims.

12 Children and Minors

If mnl63 becomes aware that personal data has been collected from an individual who is under 21 years of age, that account will be immediately suspended, all associated personal data will be deleted, and any deposits or winnings will be subject to regulatory review. If you are a parent or guardian and believe that your child has registered an account with mnl63, please contact our support team immediately so that the account can be closed and data deleted without delay.

13 Cross-Border Data Transfers

Some of the third-party service providers that mnl63 uses — including game software providers and certain technology infrastructure providers — may process personal data outside of the Republic of the Philippines. Where such cross-border transfers occur, mnl63 ensures that:

• The receiving jurisdiction provides an adequate level of data protection, or
• Appropriate safeguards are in place, such as data processing agreements incorporating standard contractual clauses that require the recipient to process your personal data to a standard equivalent to Philippine data privacy law, or
• The transfer is necessary for the performance of the contract between you and mnl63 (for example, for game delivery or payment processing).

mnl63 will not transfer your personal data outside the Philippines in a manner that is inconsistent with the requirements of the Data Privacy Act of 2012 and NPC regulations on cross-border data flows.

14 Updates to This Privacy Policy

mnl63 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, or applicable Philippine data privacy law. The "Last Reviewed" date at the top of this page will be updated whenever a revision is made.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way mnl63 processes your personal data — mnl63 will notify registered players via email or an in-platform notification at least fourteen (14) days before the changes take effect.

Your continued use of the mnl63 platform following notification of any updates to this Privacy Policy constitutes your acknowledgment of the changes. If you do not accept the revised Privacy Policy, you should cease using the mnl63 platform and contact customer support to close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how mnl63 is protecting your personal data. The current version of this Privacy Policy is always available on this page at mnl63.cam/privacy-policy.

15 Contact and Complaints

If you have any questions, concerns, or requests regarding this Privacy Policy or the way mnl63 processes your personal data, you may contact the mnl63 Data Protection Officer through the following channels:

• Live Chat: Available 24/7 through the mnl63 platform after logging into your account. Request to speak with the Data Protection team for privacy-related matters.
• Email: [email protected] — include "Privacy Request" in the subject line for prompt routing to the DPO team.
• Response Timeframe: Privacy-related inquiries are acknowledged within 48 hours. Full responses to data subject rights requests are provided within thirty (30) days.

If you are not satisfied with the way mnl63 has handled your personal data or responded to your privacy request, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent supervisory authority for data protection in the Philippines and can be reached through its official government website. mnl63 takes all NPC complaints seriously and will cooperate fully with any NPC investigation.

mnl63 is committed to resolving all privacy concerns fairly and transparently. Our Data Protection Officer is a qualified professional with full authority to investigate complaints and implement remedial action where mnl63's data processing has fallen short of the standards required by Philippine law or this Privacy Policy.